Hoshino Resorts Kai Hakone, Hakone ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

230 Yumoto Chaya, Hakone, Japan, 250-0312

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Hakone 1.5 mi

Airports

Oshima (OIM) 50.8 mi

Tokyo International (HND) 56.2 mi

Train

Tonosawa Station 1.0 mi

Ohiradai Station 1.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Parking

On-site parking lot

Baggage storage

24-hour services

General

Free Wi-Fi
Parking

Dining

Restaurant
Coffee/Tea in lobby
Free breakfast

Spa & Leisure

Garden area

Room features

Air conditioning
In-room safe

Media

Television
Telephone

Location

230 Yumoto Chaya, Hakone, Japan, 250-0312

Map view

230 Yumoto Chaya, Hakone, Japan, 250-0312

City landmarks

682 Yumoto

Tenseien

4700 ft

628 Yumoto

Tamasudare Shrine

4000 ft

613 Yumoto

Kei Hiraga Museum

1.0 mi

682 Yumoto Tenseien

Tamadare Falls

3900 ft

191 Yumoto-chaya

Yu-No-Sato

2500 ft

Museums

Hakone Open-Air Museum

2.4 mi

191 Yumoto-chaya

Furusato

2900 ft

740 Yumoto

Hakone Kitahara Toys Museum

1.1 mi

Fukujuin

3100 ft

Tonosawa

Fukazawa Zeni Araibenzaiten

5200 ft

562 Yumoto

Shogenji Temple

5200 ft

100-1 Yumotochaya

Yuasobisho Hakone Hot Spring

1.0 mi

24 Tonosawa

Amida-ji

1.3 mi

Gyokuren Shrine

3900 ft

Pagoda

Sounji Temple

1.2 mi

266 Yumoto

Hakone Town History Museum

1.5 mi

Bridges

Ajisai Bridge

1.3 mi

Pagoda

Soun-ji

1.2 mi

562 Yumoto

Shoganji

5200 ft

Waterfall

Chisuji Falls

2.1 mi

Hakone Hot Springs

1.0 mi

Onsen

1.1 mi

Bridge to Discovery

1.1 mi

Izusan Onsen

1.1 mi

Ashinoyu Onsen

1.1 mi

Ashinoko Onsen

1.1 mi

74 Tonosawa

Fukuzumiro

1.7 mi

Amusement Park

Forest Adventure Hakone

1.9 mi

657 Yumoto

Izumi

1.4 mi

4 Tōnosawa

Hakone Yuryo

1.9 mi

Nearby

682 Yumoto

Tenseien

3800 ft

628 Yumoto

Tamasudare Shrine

4000 ft

100-1 Yumotochaya

Yuasobisho Hakone Hot Spring

3900 ft

682 Yumoto Tenseien

Tamadare Falls

3900 ft

182 Yumotochaya

Fukuju-in Temple

3200 ft

Restaurants

Tsutsuji no Chaya

1400 ft

20-1 Sukumogawa Hotel Hatsuhana

Jinen Soba Sukumo

2900 ft

208 Yumotochaya

Jiyoryori Yamaboshi

2900 ft

Yumotochaya

Hotel Okada Viking

4500 ft

191 Yumotochaya

Hakone Akatsukian

3900 ft

Yumoto Chaya 182-7

Reviews and Ratings <br />

Feedback from previous guests about their experience.

56%

loved the resort and would return for another relaxing stay

5.6/10

Guest rating

Rooms

9.4

Location

5.8

Service

6.4

Dining

7.2

Richard

United States of America, January 2025

5.2/10

I had some great and peaceful moments at Hoshino Resorts Kai Hakone, but it wasn't without its downsides. The onsen experience was divine, and I loved the natural sounds of the river nearby, but getting around was tough. Dining options felt limited, especially with a child. Overall, while my sleep was amazing, the logistical issues left me a bit frustrated.

Rooms

10.0

The room I stayed in was surprisingly spacious, featuring a tatami sitting area and a lovely balcony overlooking the river. I was able to enjoy the soothing sounds of nature right from my room.

Service

5.0

The staff were friendly, but the check-in process felt overly complicated. It took forever, and it was a bit frustrating waiting for help with our bags when I just wanted to settle in after traveling.

Location

5.0

While the hotel is next to the river and really beautiful, it is a bit far from the main attractions. I had to rely on taxis and buses, which were not always available when I needed them.

Dining

6.0

The kaiseki dinner was good, but there should be more varied options for breakfast, especially for kids. My daughter had nothing to eat there, and that was a miss for us.

Facilities

6.0

The onsen was absolutely one of the highlights of my stay, but I noticed some communal areas needed updates. The lifts and some facilities felt a bit neglected.

Tom

United States of America, January 2025

5.2/10

My stay at Hoshino Resorts Kai Hakone had its highs and lows. The beautiful views and serene atmosphere were a true highlight. However, the location was quite remote, making transportation a hassle, especially for a family with a toddler.

Rooms

9.0

The room was spacious and exceeded my expectations, providing a comfortable and relaxing environment. The bedding was especially comfortable, which contributed to my restful sleep.

Service

6.0

The staff were friendly but the check-in process was lengthy and a bit overwhelming. I felt like we were rushed to set dining times, and this made the transition into our stay less smooth.

Location

5.0

The hotel's location next to the river was lovely, giving a therapeutic atmosphere. However, it was quite challenging to navigate transportation options. With no taxis available when needed, it became frustrating.

Dining

7.0

I enjoyed the traditional meals, but I wish they offered some basic Western options. My daughter found the food unpalatable, which was disappointing.

Facilities

7.0

The onsen was beautiful and provided a great experience. However, some communal areas felt neglected and could benefit from updates.

Gary

United States of America, January 2025

5.2/10

My stay at Hoshino Resorts Kai Hakone was nothing short of magical. The serene riverside atmosphere and the soothing sounds of the water cradled me in relaxation. I particularly enjoyed the really good kaiseki cuisine. However, if you're looking to be in the thick of sightseeing, its more remote location might not be ideal for you.

Rooms

10.0

My room was spacious and elegantly designed in a traditional Japanese style, featuring a comfortable bed and a lovely tatami sitting area. I even had a small balcony overlooking the river.

Service

9.0

The staff was attentive and helped create a peaceful environment. The lack of room service was noted, but it didn’t detract significantly from my stay.

Location

9.0

Situated next to the river, the location was therapeutic, allowing me to unwind fully. Access to public transportation was convenient, despite its distance from the town center.

Dining

10.0

The kaiseki meals were a highlight. Each dish was beautifully presented and flavorful, showcasing local ingredients, which I truly appreciated.

Facilities

10.0

The onsen was a highlight of my experience. It offered picturesque views and an incredibly peaceful atmosphere, making it easy to relax.

Ronnie

United States of America, January 2025

6.6/10

I had a mixed experience at Hoshino Resorts Kai Hakone. The setting is stunning and the onsen is a major highlight, but the location is quite isolated and getting around was a challenge. While the rooms are spacious and comfortable, the dining options could be better catered to families.

Rooms

8.0

My room was much larger than I expected and very peaceful. The bed was incredibly comfortable, allowing me to enjoy some of the best sleep I've had in years.

Service

6.0

The staff were friendly but the check-in process was overly lengthy and involved. I felt overwhelmed by the number of details I had to go through before getting to my room.

Location

5.0

The location is beautiful and next to a river, but it's very far outside of Hakone. I struggled with transportation options and found it difficult to get around.

Dining

6.0

While the kaiseki dinner was delicious, the breakfast options were not child-friendly, and it would have been nice to have a few western choices available.

Facilities

7.0

The onsen was a highlight for me, offering a very peaceful and beautiful experience. However, some communal areas need updating as they felt overlooked.

William

United States of America, November 2024

6.6/10

My stay at Hoshino Resorts Kai Hakone was a blend of lovely scenery and serene relaxation, complemented by quality amenities. The onsen experience was truly wonderful, offering a much-needed respite. However, the dining options were somewhat limiting, especially for Western tastes, and the remote location posed challenges for transportation. Overall, it was a unique experience I'm glad I had! 🌄🛁

Rooms

10.0

My room was spacious and comfortable, providing a peaceful retreat.

Service

6.0

While the staff were friendly, the lengthy check-in process felt overwhelming at times.

Location

5.0

The hotel is beautifully situated next to a river, but the distance from central Hakone made transportation difficult.

Dining

7.0

The traditional Japanese meals were beautifully presented, though options for Western breakfast could be improved.